Storm Damage Restoration

How certain are you that your roof will hold up in the next big storm? If your answer was anything but “absolutely” then it is time to start thinking about your roof.

Once the storm clears and you survey the damage, the situation can be very overwhelming. With the storm chasers constantly knocking on your door, the mess that has to be cleaned up, and not knowing who to go to for assistance, filing the insurance claim can be very stressful!

You may wonder if your house will ever be home again. Odyssey Contracting eases the burden, helping you each step of the way, including a thorough inspection, calling the claim in together, meeting your insurance adjuster at your home, and so much more! As a North Carolina resident, you understand the unpredictability of our weather. Raleigh, NC, Durham, NC, and surrounding areas often experience heavy rains, high winds, large hailstorms, tornados, and hurricanes. Disaster strikes without warning, and the damages can be devastating; both financially and otherwise. Blown off shingles, broken windows, roof leaks, and damaged gutters are just a few of the results of a storm.

Many people delay repairing or restoring their homes because they don’t know where to turn, or how to start the process. Many homeowners believe that filing a claim is going to be very time consuming as well. Odyssey Contracting takes the legwork out of it for you by working directly with your adjuster and carrier, working diligently to restore your home and reduce your stress. The restoration process differs with every home, but there are standards followed throughout each storm damage property claim. We value honesty and want you to feel confident that you fully understand each step of the storm damage restoration process.

Storm Damage Restoration Process

1. No-Cost Inspection

The storm damage restoration process starts with an inspection to assess the damages. Our inspections are of no-cost to you. Some damage is obvious however, many times it is not. A professional inspector will be able to assess the storm damage that’s not visible to the untrained eye. Damage that’s missed will cause premature aging of shingles and lead to leaks. We inspect for issues caused by water, hail, and wind damage.

2. Insurance Claims & Supplements

Should the inspection reveal damage, we will recommend filing a claim with your insurance company. Our field representative will assist you with filing the claim to ensure the right information is relayed. At that point, we will have you sign our insurance authorization form which will allow us to meet and communicate with your adjuster and insurance company. This document is important so we can negotiate a fair claim for your storm damage restoration and return it to pre-storm condition.

3. Estimate

Once a claim is confirmed with your insurance company and the initial insurance estimate is received by the homeowner, our specialists will ensure no components of the restoration are missed on the insurance estimate. We will work diligently to get approved supplements and a fair claim awarded. This makes a standardized estimate process with detailed line by line scope of work to return your home to pre-incident condition.

4. Repairs

Once we have settled the claim with your insurance and collected the first check, we will begin scheduling the storm damage restoration process. Our specialists will help you to match or upgrade your material color or type. A project manager will be on-site at the beginning of the job, to help guarantee high-quality service and workmanship. For roofing projects, a dedicated supervisor will be on site throughout the entire restoration process to both ensure quality and for detailed documentation and photos. 

Types of Storm Damage Restorations

Tree Damage Repairs

A tree falling on your home can be a traumatic event. Not only can a fallen tree cause serious damage and leave portions of your home exposed to the outside elements, it can cause the risk of further deterioration of structures and compromise your personal belongings and family’s safety.

Visit our tree damage repairs page for more information. 

Hail Storm Damage Repairs

Hailstorm damage that is left untreated can lead to premature aging of your home, weakened roof structures, and overall property deterioration. When a hailstone impacts the shingles on your roof it causes 2 issues that are detrimental to the life expectancy, and water shedding ability of the shingle.

First, it dislodges the granules coating the asphalt shingles. These granules give the shingles their color, but more importantly, they block the UV Rays of the sun from breaking down the asphalt in the shingle. Second, a hailstone impacting your roof will fracture the matting of the shingle. The matting is the backbone of the shingle, it holds the asphalt in place rather than running in hot weather. Once the matting is fractured, the shingle will continue to break down and eventually leaks will occur.

Hail damage to a roof is unlike any other form of storm damage because it is very difficult to see hail hits, even for a roofer. A trained hail damage inspector is needed to determine the severity of the damage, and to advise on whether a claim is needed or not. 

Wind Damage Repairs

Wind damage can occur easily during a tropical storm, hurricane, and major storm fronts. Damage can go undetected on your roof, which is one reason why an inspection is needed. The damage that is not repaired on your siding, gutters, or roof can lead to more problems down the line with future storms. You can have extensive wind damage to your roof and not know it because there aren’t any missing shingles. A “wind-creased” shingle is the same as a missing shingle. Once the seal is broken, it will never re-seal itself, which gives water a route into your home. 

Insurance Claims

You only have a limited time to file an insurance claim after a storm, and that timeframe varies from insurance carrier to carrier. If damage isn’t obvious or hasn’t yet resulted in a roof leak, this doesn’t mean it’s not there. Often times the leaks don’t begin until after a few years from the storm, by then you’ve exceeded the timeframe in which to file a claim. This leaves you, the homeowner, responsible for covering the full bill!

If a storm has hit your home, we advise that you have one of our restoration experts meet you at your home to conduct a through inspection, and give you guidance on where to go from there. Should we determine you have damage and your insurance company denies your claim, we’ll meet with you and your adjuster to demonstrate why your storm roof damage roof repair should be covered by your insurance policy. 

For more information on insurance claims, click here to visit our insurance claims page.

Hire the Experts for Your Storm Damage Restoration Needs

Your roof is your home’s first line of defense against the elements, protecting your loved ones and property. But sometimes even the toughest roofs can’t stand up to Mother Nature. It can be upsetting and frustrating to experience leaks or other roof issues following a severe storm. 

When your home experiences any storm damage, big or small, our team of licensed restoration specialists is dedicated to alleviating your stress and restoring your home. When disaster strikes, time is of the essence. The sooner you give us a call, the sooner we can begin the restorations and make your house feel like a home again. We take what we do very seriously because often, our customers call us in a time of great need. We want you to know that we will apply all of our skills, experience, resources, and care to restoring your home.

If your Raleigh, NC or Durham, NC home has been affected by a storm, contact us and we will promptly send out one of our storm damage restoration specialists!